The Importance of First Line Leaders
First line leaders are the brave people on the front lines of organizational leadership. They are called upon day in and day out to lead a team.
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Where Do You Get your Ideas?
Where do you get your best ideas? Most people say in the shower, while jogging or taking a walk– not at their desk. Why can’t we simply turn on the idea factory when we need it?
Keeping Stakeholder Relationships On Course
In this article I will introduce an approach for identifying, analyzing and managing stakeholders in order to maximize support and minimize interference.
Keeping Stakeholder Relationships On Course, Part 2
Here I will discuss how to plan communication actions to influence stakeholders.
Building a Professional Community
Vibrant communities combine face-to-face meetings with an online hub for sharing resources and coordinating events.
Team Building across Cultures
In addition to national cultures, corporate and functional/professional cultures will influence your team.
Mental Simulations and Other Ways to Make Better Decisions
Mental simulations are effective for helping people get past the beginner stage and build a rich knowledge-base to draw on for future decisions.
What Are You Working On? How is the Project Going?
Being prepared for informal opportunities to tell people what you are working will help you build credibility and relationships.
How to Present, Part 3, Preparing for a Large Audience
Apart from the stage fright that many of us feel, presenting to a large audience is usually easier than presenting or facilitating for a small group.
How to Present, Part 2: Preparing For a Small Audience
In many ways, presenting to a small audience is more challenging than presenting to a large group (stage fright aside).
How to Present, Part 1: Show the Numbers
Most business presentations contain charts and tables. Numbers are central for measuring success, identifying opportunities and making informed decisions.
Learning to Have a Difficult Conversation
We all face conversations at work that we dread such as giving someone negative feedback. However, every interaction can also be a "learning conversation."
How to Interview Stakeholders, Part 2
Techniques from the fields of usability and user experience such as open questions, sketches and thinking out loud can make stakeholder interviews more effective.
How to Interview Stakeholders, Part 1
For project managers, interviewing is an important technique for clarifying stakeholder requirements, understanding expectations and winning support.
A Reminder for Turbulent Times: Why Zebras Don’t Get Ulcers
When we worry, we activate the same stress responses that we evolved to respond to acute physical danger. Over the long run, this can make us sick.
New Years Resolutions for Project Managers
Most of us make resolutions for the new year. And almost as many of us break them.
In Focus: Twitter and Storytelling
Do learning professionals use Twitter to keep the discussion going after a learning intervention?
Sketching is Everything. Sketches are Nothing
The act of sketching leads to clear thinking. Literally, we can "grasp" ideas better once we've sketched them out.
Sticky Notes for Project Planning
When you need to identify tasks, generate alternatives and assess risks for a new project, grab a stack of sticky notes to help plan the project!
The Storytelling Approach to Note Taking
I enjoy seeing how people combine words and drawings to capture information or explore an idea-using what I call a storytelling approach to note taking.
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