Does your body language have an impact on whether you close the sale or get the job offer? You bet it does. And in ways that might surprise you. Read on to find out how...
Simply because virtual communication such as emails can be sent across the world in a matter of seconds doesn’t mean effective messages take no time at all. To deliver results with offshore team members, project managers must do more than just think about being culturally savvy. They must actively work at understanding how their own background influences their methods and behavior.
The motivation to reduce cognitive dissonance drives much of our irrational behavior. We choose to deceive ourselves rather than admit we were wrong. Being able to recognize when we are in a state of dissonance can help us make better decisions and improve our relationships. Read on to learn more.
Have you set personal and professional goals for the year? If so, I bet you've made sure they are SMART. But do you have the right attitude to achieve them?
According to Wharton Professor Adam Grant, it’s time to rethink the common notion that “nice guys” finish last. More often, they finish first! Grant’s research shows how givers—people who do more for others than they expect in return—rise in organizations. But not all givers succeed equally. Read on to find out more…
The language of leaders is we. Psychologist James Pennebaker shows how little words like "I", "we", and "the" reveal much about our relationships, honesty, and social status. The results are not what you might expect! Read on to find out more…
Fear. Uncertainty. Doubt. The triple forces of FUD can unleash emotional turmoil that leads us to make poor decisions, hampers our productivity, and wrecks our health. FUD busters are brave leaders who set out to reduce fear, uncertainty, and doubt at work.
Having the right tools in our toolbox dramatically increases our chance of success. However, relying on the same tool all the time will hinder performance. As the saying goes: "If all you have is a hammer, every problem looks like a nail."
Learning how to use your signature strengths at work can mean the difference between success and failure—between flourishing and burnout.
Why are we allergic to feedback? Because we often perceive feedback as (well-intentioned) criticism, which triggers the same kind of response in the brain as physical pain.
In addition to national cultures, corporate and functional / professional cultures will influence your team.
How do you usually respond when someone tells you about something good that happened to them? Do you say “That’s great!” while hurrying on to your next meeting? If so, you are missing out on an opportunity to build relationships.
Do you know your positivity ratio? Research shows that people who experience at least three times as many positive emotions as negative emotions are more likely to flourish.
Do you sometimes wonder why it's easy to follow through on some plans but not others? Read on to find out why.
Self-control—the ability to delay gratification, concentrate on a task, resist a temptation, or control emotions—is key to success at work and in life. The good news is that we can improve our willpower.
Willpower. Who wouldn’t like to have more of it? We need willpower when we concentrate on a task, solve a problem or resist a temptation. Read on for tips on how to build your willpower.
In this video, you will learn a quick and easy method for planning a project and building your team at the same time.
First line leaders are the brave people on the front lines of organizational leadership. They are called upon day in and day out to lead a team.
Where do you get your best ideas? Most people say in the shower, while jogging or taking a walk– not at their desk. Why can’t we simply turn on the idea factory when we need it?
In this article I will introduce an approach for identifying, analyzing and managing stakeholders in order to maximize support and minimize interference.
Here I will discuss how to plan communication actions to influence stakeholders.
Vibrant communities combine face-to-face meetings with an online hub for sharing resources and coordinating events.
Mental simulations are effective for helping people get past the beginner stage and build a rich knowledge-base to draw on for future decisions.
Being prepared for informal opportunities to tell people what you are working will help you build credibility and relationships.
Apart from the stage fright that many of us feel, presenting to a large audience is usually easier than presenting or facilitating for a small group.
In many ways, presenting to a small audience is more challenging than presenting to a large group (stage fright aside).
Most business presentations contain charts and tables. Numbers are central for measuring success, identifying opportunities and making informed decisions.
We all face conversations at work that we dread such as giving someone negative feedback. However, every interaction can also be a "learning conversation."
Techniques from the fields of usability and user experience such as open questions, sketches and thinking out loud can make stakeholder interviews more effective.
For project managers, interviewing is an important technique for clarifying stakeholder requirements, understanding expectations and winning support.
When we worry, we activate the same stress responses that we evolved to respond to acute physical danger. Over the long run, this can make us sick.
Most of us make resolutions for the new year. And almost as many of us break them.
Do learning professionals use Twitter to keep the discussion going after a learning intervention?
The act of sketching leads to clear thinking. Literally, we can "grasp" ideas better once we've sketched them out.
When you need to identify tasks, generate alternatives and assess risks for a new project, grab a stack of sticky notes to help plan the project!
I enjoy seeing how people combine words and drawings to capture information or explore an idea-using what I call a storytelling approach to note taking.
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