The expert portal is an easy-to-use tool for sharing know-how and ideas across the organization. The web-based platform combines relevant content and social media tools with an idea management workflow; because the best ideas for innovation arise through the exchange of experiences in the community.

Expert Portal Building Blocks

Advantages

• Sharing. Make insights quickly available to others with text, videos, and descriptive photos.
• Exchange. Comment on what works and what doesn’t. Explain how a tool or method should be used. Recommend resources, articles, or web pages.
• Collaborate. Use wiki pages to develop a common body of knowledge and practice.
• Innovate. Submit, rate and test ideas. Create project teams to turn the best ideas into products or services.

Features

• Easy to Use. Adding content is as simple as creating a new Word document.
• Idea Lab. Integrated workflow from idea to implementation.
• Groups. Form interest groups or working groups. Invite everyone to join or limit membership to people you select.
• Social Media. Leverage the expertise of the community through member profiles, tagging, ratings, forums, blogs and wikis.
• Videos. Integrate short videos demonstrating how to accomplish a task in the portal.
• Multilingual. English, German and French are standard. Additional languages can easily be added to match your community’s needs.
• Real-Time Analytics. Show recent activity, latest contributions, most read content and hottest ideas.
• Access Control. You determine who has access to what content.
• Secure. The portal can be hosted on a secure, virtual server or installed in your network.
• Flexible. Change page layout and content without any programming knowledge.

Our Approach

We tailor the expert portal to meet your specific needs.

• Setting vision and goals to align the portal with your business strategy
• Defining requirements, milestones and deliverables
• Tailoring the idea management workflow to match your processes
• Integrating your existing content in the portal (content audit)
• Information architecture and design to reflect your corporate identity
• Launch of portal
• Community building